Public Postal Operator Licence: This licence is issued to only one postal service provider, designated by the Minister responsible for the Communication Sector. The licensing framework for the Postal Sector in Botswana comprises of two licence categories as outlined below:
However, the Designated Public Postal Operator can also provide these services on a commercial basis. These services are mainly provided by courier service providers. Courier Services or Value-added Services: These are services provided on a commercial basis and delivered directly to the addressee. These services are only provided by the Designated Public Postal Operator. Ordinary Mail Services or Universal Postal Services: These are mail services provided nation-wide, under the same conditions for all citizens and customers and delivered into the P.O. The Botswana postal market comprises of two main categories of postal services which include the following: These regulatory instruments include among others, the Postal Sector Licensing Framework to guide the provision of postal services in the country and Licence Application Requirements for licensing of courier service providers. In line with this, the Authority has prepared the ground for regulation of postal services by putting in place regulatory instruments and tools that allows ease of market entry and supports innovation for the provision of varied postal service offerings. The Authority is also mandated to ensure that there is provision of safe, reliable, efficient and affordable postal services throughout Botswana. The CRA Act prohibits any person to provide postal services without a valid licence issued by BOCRA. The CRA Act, 2012 ushered in a new dawn of regulation for the postal sector as BOCRA assumed the mandate of supervising the provision of postal services in Botswana.